Town of Silver Lake, Indiana, and www.townofsilverlake.com

PRIVACY POLICY

 

 

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING www.townofsilverlake.com, HEREINAFTER REFERRED TO AS THE “SITE.”

 

This Privacy Policy is designed to serve those who are concerned about how their information is used online. The following describes the type of information we collect, how it’s used, and the measures we take to protect it.

 

IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Town of Silver Lake email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or other information (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.

 

If you have any questions regarding this Privacy Policy, please contact the Clerk-Treasurer’s Office at tconley@townofsilverlake.com.

 

If you disagree with the terms of this Privacy Policy, do not use or browse the Site.

 

  1. Definitions

 

“Company”, “We”, “I”, “Our”, or “Us” means the Town of Silver Lake and www.townofsilverlake.com.

 

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, emails received from the Town of Silver Lake or www.townofsilverlake.com, as well as any written or downloadable material purchased, viewed, or otherwise offered on www.townofsilverlake.com, such as blog posts, graphics, designs, documents, information, templates, and materials.

 

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, and site behavior.

 

“Site, Courses, Services, and/or Products” refers to www.townofsilverlake.com, including its content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, and website materials, as well as any additional products or services offered on the Site.

 

“Site” refers to www.townofsilverlake.com and all associated pages, tabs, landing pages, forms, and sub-pages of the Company.

 

“You” or “Your” means the user, customer, or viewer of the Site.

 

  1. Company Statement:

 

The Site and its Content are owned by the Town of Silver Lake, Indiana.

 

Silver Lake is committed to protecting your Personal Information. We will only collect or use your personal information in accordance with the Privacy Policy outlined herein.

 

  1. What kind of Personal Information do we collect?

 

Personal Information You Provide:

 

When using the Site and filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment information, or credit card details. We use this information to deliver the purchased product or requested information, to improve the performance and usability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.

 

Personal Information Automatically Collected:

 

Using the Site, the Company may utilize data collection technologies (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site. This generally includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about the type of device or software you use, your IP address (including location information), and whether you view the Site on a mobile device, tablet, or desktop.

 

We collect this information for statistical purposes only and to improve the viewer’s experience.

 

  1. What if the Personal Information we have about you is incorrect or you want to update it?

 

If the Personal Information we have collected about you is incorrect or incomplete in any way, or if you would like to update it, please contact the Clerk-Treasurer at tconley@townofsilverlake.com. We will make the appropriate corrections when notified, as long as the corrections requested are not incorrect or fraudulent in any way.

 

  1. When do we collect Personal Information?

 

We collect Personal Information from you when you purchase, order, or sign up for the Site, Courses, Services, and Products, download our free resources, subscribe to fill out a form, browse the Site, view Content, make purchases, or enter any of your Personal Information on the Site. If you're viewing the Site, you won't be required to provide personal information to browse.

 

If you're outside the EU: by signing up to receive any freebies, downloads, webinars, recordings, courses, or services from the Town of Silver Lake or purchasing any products or services from us If you have any questions, or difficulty unsubscribing from those emails, email Tonya Conley at tconley@townofsilverlake.com to be unsubscribed from future messages.

 

 

  1. How Do We Use Your Personal Information?

 

When using the Site, Courses, Services, and/or Products, , make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features we may use the Personal Information we collect from you when you register in the following ways:

 

  • To personalize your experience and deliver the type of content and product offerings that interest you the most.
  • To improve our Site to serve you better.
  • To allow us better to serve you in response to your customer service requests.
  • To administer contests, promotions, surveys, or other site features.
  • To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
  • To send periodic emails regarding the Site, Courses, Services, and/or Products.
  • Facebook to tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.

 

 

  1. Do we share your Personal Information with anyone?

 

We DO NOT sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:

 

We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates, or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, providing email services, conducting our business, or serving our users, provided that those parties agree to keep this information confidential.

 

However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, the Town of Silver Lake is not responsible for any unauthorized use by that third party.

 

It's also important to note that we DO NOT allow third-party behavioral tracking.

 

  1. How do we protect your Personal Information?

 

We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. www.townofsilverlake.com is scanned for security breaches using, for example, malware removal software.

 

 

 

Your Personal Information is contained within secure networks and is only accessible by a limited number of individuals who have special access rights to these systems and are required to keep the Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that the Town of Silver Lake, Indiana, and its staff and independent contractors may access your Personal Information.

 

We implement a variety of security measures when a user pays a utility bill or ordinance violation through paygov.us (linked on our site) to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

  1. Do we use 'cookies' or social media pixels?

 

Cookies. We, and third parties as described in Section 7 herein, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails, or view our advertisements. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies too:

 

  • Help remember and process the items in the shopping cart.
  • Compile aggregate data about site traffic and site interactions to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • To personalize your experience and better understand customers’ preferences for our marketing and business purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is slightly different, refer to your browser's Help Menu to learn the correct way to modify your cookies.

 

While you can disable the use of cookies through your browser’s settings or options page, doing so may result in the loss of some features and functionality on the Site, Courses, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.

 

Pixels. No, the Company does not use social media pixels (Facebook pixels) to track visitors to the Site so that we can tailor advertisements to those visitors on various social media platforms, including Facebook and Instagram.

 

  1. Third-Party Links:

 

Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites and/or their privacy policies (or lack thereof). Nonetheless, we seek to protect the integrity of our Site.

 

 

While using the Site, Courses, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions that occur using your username/password, whether completed by you directly or using your account. You shall notify us immediately by email at tconley@townofsilverlake.com of any unauthorized use of your login information or any other security breach. Please log out at the end of each session to prevent any unauthorized use of your account or login information.

 

You may not share your username/password or login information with anyone other than yourself. We are not responsible for or liable for any loss or damage resulting from your failure to protect your login information or unauthorized sharing of it.

 

 

 

 

  1. CAN-SPAM Act of 2003:

 

The CAN-SPAM Act is a U.S. law that establishes rules for commercial email messages, provides you with the right to opt out of certain commercial emails, and outlines specific penalties for commercial entities or individuals who violate the law.

 

We collect your email address and name so we can:

 

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and send information and updates about orders of a course, product, or service.
  • Send you additional information related to your course, product, and/or service.
  • Market to our mailing list or continue to send emails to you after the original transaction has occurred.
  • Email you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.

 

By the CAN-SPAM Act, we agree to the following:

 

  • We WILL NOT use false or misleading subjects or email addresses.
  • We WILL NOT identify the email message as an advertisement in any reasonable way.
  • We WILL include our business mailing address and/or physical address in our emails.
  • We WILL monitor third-party email marketing services for compliance. We use GOOGLE to send emails to you.
  • We WILL honor opt-out/unsubscribe requests quickly.
  • We WILL allow users to unsubscribe by using the appropriate link at the bottom of each email.

 

TO UNSUBSCRIBE:

 

Suppose at any time you would like to unsubscribe from receiving future emails. In that case, you can email us at tconley@townofsilverlake.com or follow the instructions at the bottom of any email you receive from us, and we will promptly remove you from future correspondence. Please note that unsubscribing from one list or set of emails may not unsubscribe you from receiving all future emails from us. If you experience any problems unsubscribing, please email [FIRST NAME] at [INSERT EMAIL ADDRESS] and we will promptly handle your removal.

 

 

 

  1. Contacting Us:

 

If there are any questions regarding this Privacy Policy, you may contact us using the following information:

 

 

Town of Silver Lake

 

Website: www.townofsilverlake.com

 

Mailing Address: PO Box 159, Silver Lake, IN 46982

 

Email: tconley@townofsilverlake.com

 

Updated on May 15, 2025